Publications

You can also find my articles on my Google Scholar profile.

Journal Articles


Different types of online social exchanges: Effects on online sellers’ sales performance

Published in Information & Management, 2024

Why do some e-commerce sellers gain competitive advantage from participating in peer communities while others do not? Our research shows that seller success is determined not by interaction frequency, but by the exact type of resources they exchange with others.

Recommended citation: Chen, Y., Boh, W. F., & Mo, J. (2024). "Different types of online social exchanges: Effects on online sellers’ sales performance." Information & Management. 61(6):104003
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Too Much of a Good Thing: Downsides of a Large Social Network and Moderating Effects of Political Skill

Published in Management and Organization Review, 2023

Is your most helpful “star” employee on the verge of becoming a bottleneck? Our study uncovers the paradox: large advice-giving networks can depress individual performance and create workflow hindrances, a cost that can be neutralized by political skill.

Recommended citation: Chen, Y., Boh, W. F., Wong, S.-S., & Shao, J. (2023). "Too Much of a Good Thing: Downsides of a Large Social Network and Moderating Effects of Political Skill." Management and Organization Review. 19(2):316-347
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社会责任报告美观度对企业债务融资成本的影响研究

Published in 管理学报, 2022

How can visual appeal reduce borrowing costs of firms? With the help of deep learning techniques, we prove the financial benefit of an aesthetic CSR report, which can be further amplified by market attention.

Recommended citation: 马宝君, 宋逸兴, 陈怿, & 张健. (2022). "社会责任报告美观度对企业债务融资成本的影响研究." 管理学报. 19(12):1855-1862+1873
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Models and algorithm for the orienteering problem in a fuzzy environment

Published in International Journal of Fuzzy Systems, 2018

We often have to find an optimal route in a graph (e.g., a travel plan) while being uncertain about the exact benefit and travel time. To solve this Orienteering Problem under real-world uncertainty, we pioneer three fuzzy programming models and design a robust hybrid intelligent algorithm.

Recommended citation: Ni, Y., Chen, Y., Ke, H., & Ralescu, D. A. (2018). "Models and algorithm for the orienteering problem in a fuzzy environment." International Journal of Fuzzy Systems. 20(3):861-876.
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Conference Papers


The Impact of Politeness in Bidding Descriptions on Hiring Decisions in Online Labor Markets

Published in PACIS 2023 Proceedings, 2023

Does "one can never be too polite" also apply in the online gig markets? We surprisingly reveal that polite bidding in online gig platform is negatively associated with the likelihood of being hired, particularly when the freelancer is highly capable or the bid lacks textual uniqueness.

Recommended citation: Wu, X., Chen, Y., & Zhang, N. (2023). "The Impact of Politeness in Bidding Descriptions on Hiring Decisions in Online Labor Markets." PACIS 2023 Proceedings. 74.
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Impact of Heterogeneous Prior Contribution on Reciprocity in Online Sellers

Published in ICIS 2019 Proceedings, 2019

Does your online favor build a social bond or a debt ledger? Using machine learning techniques, we reveal that providing informational resources brings more reciprocation by fostering generalized social exchange, while providing instrumental resources creates self-interested and negotiated exchange, fundamentally altering community reciprocity.

Recommended citation: Chen, Y. (2019). "Impact of Heterogeneous Prior Contribution on Reciprocity in Online Sellers’ Community." ICIS 2019 Proceedings. 27.
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